Return Policy

At Scrub Avenue, we value your satisfaction and want to ensure complete happiness with each of your purchases. If you are not satisfied with your order, we offer a store credit with a 30-day return policy. Please read the following guidelines to facilitate a smooth return process:

1. Eligibility Criteria:

• Returns are accepted within 30 days from the date of purchase.
• The item must be in its original condition, unworn, unwashed, and with all original packaging.

2. How to Initiate a Return/Exchange:

• Contact with the heading of Return and provide your order number, the reason for the return/exchange, and any relevant details.

3. Domestic Return Shipping:

• Scrub Avenue will provide a prepaid shipping label for the return/exchange for a change of mind, wrong size, or store credit. 

4. Exchanges:

• We offer direct exchanges for change of mind, including wrong size selection, which will be refunded as a store credit. Please be mindful that if you want to change size due to each product being handmade there may not be stock left available.
• Store credit does not expire, and is welcome to be used on any product

5. Contact Information:

• For any return-related inquiries, please contact us with the heading RETURN

We appreciate your understanding and cooperation; we love you supporting a small business